There’s a dark side to gossip that can be destructive, but other types—talk of reorganization or an in-house job opening, for example—often is labeled gossip “because it hasn’t come from an authoritative source,” Congdon told SHRM Online.
“Every workplace has the person or persons who know the scoop,” she said in a press release. “At Steelcase we call those people ‘hubs,’ and others that have the ability to grant access to people or information in the office—these are gatekeepers.”
Related article: https://www.shrm.org/hr-today/news/hr-news/pages/cms_023107.aspx
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